Effective Date: \[Insert Date]
Website: www.moldshock.ae
Legal Entity: IDT Trading LLC
Licensed in: Mainland UAE
Registered Address: Al Khawaneej, Dubai, United Arab Emirates

 1. Introduction

Welcome to www.moldshock.ae. By accessing or using our website, you agree to be bound by these Terms and Conditions. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

 2. Products

We sell anti-mold paint products for residential and commercial use. Our products are intended for use in the UAE only and are subject to availability.

 3. Ordering and Payment

Customers can place orders online through our website.
We accept payments via Stripe (credit/debit card) and advance invoice payment through bank transfer.
All payments must be received in full before the order can be processed.
Prices for our products are listed in AED and may include VAT where applicable.
We reserve the right to cancel any orders in case of pricing errors or product unavailability.

 4. Shipping and Delivery

Our shipping services are currently available only within the UAE.
We utilize Careem and other reliable third-party logistics services to deliver our products.
Orders are typically delivered within 1 to 3 business days, depending on the delivery location.
Customers are responsible for providing accurate and complete delivery information at the time of purchase.

 5. Returns and Refunds

Customers may request a return within 7 days of receiving their order.
Products must be unused, unopened, and returned in their original packaging to qualify for a refund.
Buyers are responsible for covering the return shipping costs.
Refunds will be issued after inspection and approval of the returned products and will be processed using the original payment method.
Products that have been opened or used are not eligible for return.

 6. Intellectual Property

All content on this website, including but not limited to logos, text, graphics, images, and software, is the exclusive property of IDT Trading LLC and is protected under applicable UAE intellectual property laws.

 7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. Customers are advised to always follow the product usage instructions and safety guidelines.

 8. User Conduct

Users agree not to use the website for any unlawful purposes or in any way that could damage, disable, or impair the functionality or integrity of the site.

 9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the UAE courts.